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RSA Online or In-Person: The Best Way to Get Certified

Home/Articles/RSA Online or In-Person: The Best Way to Get Certified
02 May 2024

Getting RSA Certified in Australia: Online Vs. Face to Face

rsa online training in person rsa skills

Table of Contents

RSA online or in-person? That is the question.

In the dynamic Australian hospitality sector, the RSA (Responsible Service of Alcohol) certificate is a legal requirement for all personnel operating at the forefront of service. This certification serves as the foundation for the fundamental education required of professionals hoping to find their niche in the industry—whether in bars, pubs, restaurants, hotels, or liquor stores.

To secure this certification, you must complete the RSA course, training that introduces prospective workers to the regulatory landscape and best practices in alcohol service. 

This article will delve into the nuanced debate of online versus face-to-face learning modalities to help you gain the necessary insights to navigate this critical juncture in your hospitality career.

What is RSA Certification in Australia?

The RSA (Responsible Service of Alcohol) certificate is a vital prerequisite for persons involved in the dispensing of alcohol within Australia. This accreditation is critical for individuals in positions related to the selling, providing, or dispensing of alcohol throughout the nation, underscoring its importance for those seeking employment in the hospitality industry.

The syllabus of the RSA instruction is carefully structured to endow learners with the expertise to administer alcohol responsibly. This encompasses recognising symptoms of overconsumption in customers, identifying minors attempting to acquire alcohol, and methods to prevent incidences of driving under the influence.

Serving Alcohol Responsibly

An RSA course teaches students how to maintain safety and compliance with the law. Staff members must be thoroughly trained to recognise underage patrons and refuse service when necessary. This training extends beyond age verification to include the responsible distribution of alcohol, which involves preventing service to intoxicated customers.

How to Handle Complex Scenarios

Navigating the challenge of being approached to serve alcohol to someone who is noticeably inebriated stands as one of the more complex scenarios you might encounter. This course is designed to impart the foundational best practices essential for the responsible service of alcohol in Australia, equipping you with the skills to sidestep numerous potential predicaments that could arise for your team.

Insights into Non-Alcoholic Alternatives

This segment of the course will equip you with the knowledge to proficiently communicate the breadth of non-alcoholic options available to patrons, fostering a professional approach that supports responsible consumption behaviours.

Alcohol and Regulatory Compliance

The objective here is to gain the ability to convey intricate details about the laws governing the responsible service of alcohol in an accessible manner, ensuring that patrons are both informed and compliant. 

Exploring the Distinction Between Online and In-Person Training

A group of students studying at home

Both RSA online and face-to-face training modalities culminate in the same qualification, yet they offer distinct learning experiences. However, while online courses present a potentially time-saving and cost-effective alternative, they may not deliver the depth of understanding and interactive experience characteristic of in-person training.

Advantages of Face-to-Face RSA Training

By engaging in an immersive 4-hour group training session with Skills Training College, you will achieve certification in a dynamic and interactive environment. This experience stands in stark contrast to the solitude of RSA online learning, which necessitates a stable internet connection and a distraction-free space.

Our instructors possess extensive knowledge and experience in the hospitality sector, ready to share invaluable insights that could enhance your employment prospects. The communal experience of our courses often fosters enduring friendships, adding a personal dimension to professional advancement.

Doing An RSA Online

Numerous organisations offer RSA courses online, presenting a convenient option for many. However, there are several considerations to keep in mind:

  • Stable and reliable internet connectivity is crucial. The frustration of experiencing a connection loss midway through your course can be significant.

  • Access to a dependable digital camera is necessary, as you may be required to record yourself and possibly a friend or family member in role-play scenarios.

  • After filming, video assessments must be uploaded for review by an assessor, a process that may extend over several days before receiving approval.

  • While online courses typically provide support through a chat service or a ticket system, responses to enquiries may take up to 24 hours or longer.

These factors highlight the need for preparation and consideration when opting for online RSA training, ensuring that the learning experience aligns with your circumstances and requirements.

Summing Up

RSA online programs may provide ease, however, they necessitate a strong sense of self-motivation, technological preparedness, and the capability to overcome potential logistical challenges. In contrast, physical training offers a comprehensive learning atmosphere where prompt feedback, active engagement, and face-to-face interactions with seasoned instructors and peers amplify understanding and memory of key principles. 

Ultimately, the decision between an RSA online or depends on individual study preferences, practical constraints, and professional goals. Irrespective of the chosen route, securing an RSA accreditation is a critical measure towards guaranteeing the secure and conscientious dispensing of alcohol, in line with legal mandates and sectoral guidelines.

Equipped with the knowledge shared in this article, future hospitality professionals are hopefully better placed to choose the educational strategy that aligns best with their ambitions, setting a strong groundwork for a successful career in the vibrant and continually changing hospitality industry of Australia.

Frequently Asked Questions

How can I get RSA for free?

There are no free accredited RSA certifications in Australia. This is due to the RSA certification being an obligatory prerequisite for anyone dispensing or vending alcohol in Australia, and the training organisations require remuneration for conducting the certified course.

Does an RSA certificate expire?

RSA (Responsible Service of Alcohol) certificates vary across different states and territories in Australia. In some states/territories, the RSA certificate does not expire at all. However, in other states/territories, the RSA certificate has an expiration. 

What do I need to bring to a RSA course?

You are not required to bring anything to an RSA course.

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Home/Articles/RSA Online or In-Person: The Best Way to Get Certified