Do you need to change your scheduled class? You can easily switch sessions & reschedule your course through the Student Portal by selecting an available class that suits your schedule.
Follow the steps below to find an alternative class, review and pay the applicable fee and successfully complete your rescheduling request.
Watch the step-by-step video to see how to reschedule your course.
If you can no longer attend your booked session, follow the steps below to reschedule:
Log in to the Student Portal using your student account details. Under ‘My Courses’, select the course you wish to reschedule and change your timetable for.
Press the ‘Switch Classes’ button. This will allow you to view available classes and select an alternative session.
Browse the available classes to find a session that suits your schedule. You can use the suburb and date-range search options to narrow down the results. Select your preferred class to view its details.
Check the available class information carefully, including the date, time and venue, before continuing. Make sure the selected class suits your availability.
Once you have selected your preferred class, continue to the payment screen. Review the details of your class switch and any applicable charges before proceeding.
Enter your payment details and follow the prompts to complete the transaction. Keep a record of your transaction and check your student portal or booking confirmation to verify your updated timetable.
If you experience difficulties switching classes or completing your payment, please contact our support team for further assistance.
See how easy it is to reschedule your course through the Student Portal.
We understand plans can change. Here’s everthing you need to know about rescheduling your course.
per reschedule
*before your course start time
per reschedule
*before your course start time
of the original booking fee
*(excluding Daily Deals & discounts)
Fees are payable at the time of rescheduling by credit card. Your new booking is not confirmed until payment is received.
You may reschedule a maximum of three (3) times within one (1) month of the original course date.
After the third reschedule, your booking will be cancelled.
You can reschedule your course online through the Student Portal. Log in to your student account, select the course you wish to change under ‘My Courses’, click ‘Switch Classes’ and choose an available session that suits your schedule. Follow the prompts to complete your rescheduling request and payment.
Yes. You can browse available classes and use the suburb and date-range search options in the Student Portal to find an alternative session. Available dates, times and locations will depend on current course availability.
Yes, rescheduling fees depend on how much notice you provide before your scheduled course start time. All applicable fees must be paid when submitting your rescheduling request.
You can reschedule your course up to three (3) times within one (1) month of your original course date. If you exceed this limit, your booking will be cancelled.
If you fail to attend your scheduled course without cancelling beforehand, you will have one (1) opportunity to reschedule within one (1) month of the original course date. A rescheduling fee of 50% of the original course fee applies, excluding Daily Deals and other discounts. If you miss this timeframe, you will need to enrol in a new course and pay the full applicable course fee.
Your new booking is not confirmed until the rescheduling process has been completed and the applicable fee has been paid. Check your Student Portal or booking confirmation to verify your updated timetable.
If you cannot find an available class that suits your schedule, please contact our support team for assistance. Our team can help you explore the available options.
Rescheduling fees must be paid by credit card through the Student Portal at the time of your request. Your new booking will not be confirmed until payment has been received.
If you are unable to access your course, switch classes or complete your payment, please lodge a support ticket via our Contact Us page, email or call us.
