Fees Payable
Payment for the course is required at the time of booking either with Visa or Mastercard. A tax receipt will be sent upon payment of the course. Rescheduling fees are required to be paid at the time of the reschedule request.
Please be advised that your Certificate will not be released until all course fees including any additional fees incurred (rescheduling fee) have been paid in full. Skills Training College accepts payment for fees using only a Credit Card through the Learning Management System.
Course Cancellation Fees
| Course | Cancellation Fee |
|---|---|
| HLTAID009 Provide cardiopulmonary resuscitation | $22 |
| HLTAID011 Provide First Aid | $40 |
| HLTAID012 Provide First Aid in an education and care setting | $50 |
| Barista Course (SITHFAB025 Prepare and serve espresso coffee + SITXFSA005 Use hygienic practices for food safety) | $50 |
| HLTWHS005 Conduct manual tasks safely | $50 |
| Manual Handling Refresher | $22 |
| CPCWHS1001 Prepare to work safely in the construction industry (White Card Course) Replacement Card | $50 *SA Only |
| SITHFAB021 – Provide responsible service of alcohol | $50 |
| HLTHPS006 Assist clients with medication | $125 |
| CPP20218 Certificate II in Security Operations | $50 |
| CHC33021 Certificate III Individual Support | $50 |
| International/Non-Australian Resident Courses - Ineligibility Fee | $50 |
| Course Change Administration Fee (full qualifications only) | $50 |
| Latte Art course | $30 |
Reschedule Fees
- Reschedule: A $10 fee (inc. GST) must be paid on the day of each rescheduling occurrence, with a maximum of three occurrences within one (1) month timeframe.
- Rescheduling must be requested up to two (2) days prior to the course start date.
- If a medical certificate is supplied, we will reschedule at no charge.
- You may reschedule your course a maximum of 3 times, after which your booking will be cancelled.
- A $50 fee is applicable for any course upgrades between HLTAID009, HLTAID011 & HLTAID012. Students will still need to attend the upgraded course in its entirety to obtain the upgraded qualification.
-
Security and Barista Courses may incur a $50 per day rescheduling fee for any missed practical days.
Course Extension Fees – Certificate III in Individual Support (Domestic Students Only)
Students enrolled in the Certificate III in Individual Support (C3IS) who require additional time to complete their coursework may apply for an extension. The following fees will apply:
3-month extension – $150
6-month extension – $300
9-month extension – $450
Extensions must be requested before the course expiry date, and approval is subject to Skills Training College’s policies. Please contact us to learn more.
Course Extension Fees For International Students - Certificate III in Individual Support
International students are subject to different regulations for the Certificate III in Individual Support course extension fees. For those requiring an extension, fees are $50 per unit. Please contact our support team for further details on international course extensions.
Refund Policy
No Show for a Non-Cancelled Course
Students who fail to attend without prior cancellation have one (1) opportunity to reschedule their course within one (1) month from the original course date.
A rescheduling fee of $25 applies.
If the rescheduling timeframe is missed, students must enrol in a new course and pay the full course fees.
Rescheduling
a. Non-Cancelled Courses by STC:
- Students are allowed up to three (3) opportunities to reschedule their course within one (1) month from the original course date.
- A $10 rescheduling fee is payable at the time of rescheduling.
- If rescheduling is not completed within this timeframe, students must enrol in a new course and pay the full course fees.
b. Cancelled Courses by STC:
- Students may reschedule their course within three (3) months of the original course date without penalty.
- Alternatively, students may request a refund using the existing refund form. Click here to access the refund form.
Cancellation Requests
If a student wishes to cancel their enrolment, Skills Training College offers the option to gift the course to a family member or friend. If the student proceeds with cancellation, the following conditions apply:
- Fourteen (14) days or more before the course commencement date: Full refund provided.
- Two (2) business days or fewer before the course commencement date: Cancellation fees apply. (Please see above schedule)
- Non-attendance, incomplete disclosure of required information, or insufficient ID on the course date: No refund will be issued.
- Non-completion of the course after three (3) months from the original course date: No refund will be issued.
- Withdrawal after the course or exams have commenced: No refund will be provided.
Course Pricing and Discounts
a. Course Price at Time of Booking:
- The course price quoted at the time of booking remains fixed for the duration of the student’s enrolment.
b. Non-Applicability of Future Discounts:
- Discounts, promotions, or special offers introduced after a booking will not apply to previously booked courses.
c. Commitment to Booked Course:
- Once a course is booked, the student commits to the specified course and its price, regardless of subsequent discounts or offers.
d. Price Changes for Future Courses:
- While the price for a booked course will remain unchanged, Skills Training College reserves the right to adjust prices for future courses.
e. Communication of Discounts:
- Discounts or promotional offers will be communicated clearly at the time they are introduced.
- Students are responsible for staying informed about current promotions.
This policy is designed to provide clarity and ensure fairness for all students. For any questions, please contact us directly.
Replacement White Cards
If your white card is lost or damaged you can request a replacement card by contacting us. Depending on where you are located, the following applies:
South Australia – Contact us for a replacement. A $50 fee applies. You can arrange for pick up at one of our SA locations.
Tasmania – You must apply through the Tasmanian Government. Visit this link for details.
Northern Territory – You must apply directly with the NT Government within 60 days of course completion. Visit this link for more information.
If you are located in Tasmania or the Northern Territory and do not apply for your replacement White Card from your state government within 60 days of course completion, you will require a letter from Skills Training College stating that you have completed the course to apply. *Please Note: We will issue a letter for students only up to 4 months after the completion of the white card course. If over 4 months have lapsed, you will be required to attend the White Card Course again at full price.
Certificates
Your certificate comes as a PDF which you can download from your student portal, provided payment has been made, and your personal details and USI details have been verified. Should you require a full-colour paper copy of your certificate posted to you, you can contact our office, and for a fee of $30, it will be posted via Australia Post.
