Unlock new opportunities in the hospitality and gaming industry with our Responsible Service of Gambling (RSG) course. This nationally recognised training equips you with the skills needed to promote responsible gambling practices, from understanding legal frameworks to ensuring a safe and supportive environment for patrons. In just three hours of in-person training, for only $90.00, you’ll gain valuable expertise from experienced trainers at convenient locations across Australia.
Perfect for hospitality workers, gaming attendants, and venue managers, this course boosts your employability while meeting essential industry standards. Make a positive impact in your career and workplace today.
Enrol now and take the next step towards your future in hospitality and gaming!
$90.00
In-Person
3 Hours
The Responsible Service of Gambling (RSG) course equips you with the knowledge and skills to maintain responsible gambling practices in Australia’s gaming industry. Whether in casinos, RSL clubs, or local pubs, having an RSG certification is mandatory for anyone working in venues where gambling occurs.
This course emphasises the importance of fostering a safe, ethical, and responsible gaming environment, preparing you to confidently manage key responsibilities such as compliance, harm minimisation, and customer support.
At Skills Training College, a nationally recognised RTO, we deliver leading RSG training that prepares you for a rewarding career in the gaming and hospitality industries. Upon completion of this course, you’ll receive a nationally recognised certification, opening doors to new opportunities and ensuring you meet essential industry standards.
Start your journey towards a successful and responsible career today!
Nationally Accredited
Affordable Learning
Adelaide, Brisbane,
Gold Coast
Course Price
$90.00
Delivery Mode
In-Person
Course Duration
3 Hours
Want to learn more about our courses?
There are almost no entry requirements for prospective students to enrol in one of Skills Training College’s RSG classes. There are only a few minimal requirements, which are as follows:
Skills Training College’s RSG course couldn’t be any simpler. Our RSG training consists only of a single, three hour, in-person training session.
Enrolment costs only $90 per student.
1. Implement responsible gambling practices.
2. Provide information and assistance to customers about gambling harm and harm minimisation.
Skills Training College offers Responsible Service of Gambling training from several of our many training locations found all over Australia. All of our training locations are easily accessible by both car and by public transport, making it easy to find an RSG course near you. Following are where you can find training for our nationally accredited RSG courses:
Nestled in the bustling center of Adelaide, our RSA training venue offers superb accessibility, with convenient access to public transportation and parking options within a short walking distance.
Conveniently situated in the vibrant heart of Brisbane, our RSA training venue provides easy access and ample public parking. Join us for comprehensive training and elevate your responsible service skills today.
Nestled in the middle of Morphett Vale, our RSA training venue offers convenient onsite parking and easy access to public transport making it accessible for all prospective RSA students.
Nestled in the centre of Mount Gambier, our RSA training venue provides hassle-free public parking options nearby and easy access to public transportation.
Situated in the heart of Salisbury, our RSA training facility offers accessible public parking options nearby and convenient access to public transportation
Situated in Logan Central, our RSA training venue provides easy access, with public parking & nearby public transport options available. Enrol now for comprehensive RSA training to suit your needs!
In our RSG course you’ll learn the skills and knowledge necessary to provide responsible gambling services anywhere that gambling is available in Australia.
Providing responsible gambling services is a diverse task, and some of the things students will learn during their course include how to identify and assist customers who may be at risk of or are already experiencing harm from gambling, complying with relevant legislation and organisational policies, providing customers with information on gambling support services, maintaining precise records of incidents, and displaying signage related to responsible gambling.
After your RSG training course, students will need to demonstrate that they have achieved each nationally accredited unit of competency for this course per the following list:
Enrolling in our RSG course isn’t just about gaining a certification; it’s your ticket to a thrilling journey within the gaming and hospitality sector.
Amidst the increasing demand for skilled professionals in the gaming industry, an RSG certification opens doors to diverse opportunities. Whether you’re overseeing gaming operations in a lively casino or ensuring responsible gaming in a vibrant venue, your venture into the realm of responsible gaming starts now. Delve into the possibilities, hone your skills, and carve your niche in the dynamic gaming landscape.
People Focused Career
Serve customers, meet new people, forge strong working relationships, and make new friends for life.
Always in Demand
Hospitality is always growing and always seeking new staff, making it easy to step into your first bartending role.
Work-Life Balance
It's all about flexibility! Fewer than 30% of bar attendants work fulltime hours making it the perfect role for anyone who appreciates work-life balance.
Completing an RSG course can open doors to a diverse range of job opportunities.
The gaming industry is perfect for people who are passionate about serving others. It is an industry that ensures people have a good time while also making sure they stay safe.
There are plenty of job opportunities available in this industry, and new openings arise constantly including:
Keep in mind that these are only your first steps. Imagine the vast range of opportunities that await you with a few years of experience and additional training courses.
Don’t miss out on the chance to expand your horizons and take your career to new heights. Enrol in an RSG Course today and begin your journey towards success!
At Skills Training College, we offer industry-leading courses designed to help you excel in your career. Our expert trainers provide practical, real-world education tailored to various industries, including construction, trades, warehousing & logistics, hospitality, security, healthcare, education and more.
Whether you’re just starting out or looking to advance, our range of leading accredited & non-accredited courses equip you with the skills and knowledge needed to succeed in any field, giving you a competitive edge in today’s job market!
Nationally Recognised Training
Achieve industry-recognised certifications with accredited and non-accredited courses to advance your career across Australia.
Expert Trainers
Learn from experienced instructors with real-world expertise, ensuring practical, hands-on training.
Comprehensive Resources
Access cutting-edge equipment & materials for effective training.
Affordable Pricing
We offer competitive pricing with corporate group & bundle discounts available for business and providers.
CRICOS Approved Training
Our courses are available to both domestic & international students, offering qualifications for a successful career in Australia.
Flexible Learning Options
Choose from in-person, online, or blended formats, with convenient weekend & weekday classes to fit your schedule.
Supportive Learning Environment
Succeed with our dedicated ongoing student support from start to finish.
Real-World Applications
Gain career-related work readiness skills you can apply immediately with our job-focused training.
“Responsible Service of Gambling” (RSG) focuses on promoting a safe and socially responsible gaming environment. It involves principles and practices to minimize harm, prevent problem gambling, and adhere to legal and ethical standards. Individuals in roles involving alcohol service or gaming often undergo RSG training to understand their responsibilities and contribute to a safer and more enjoyable gaming experience.
Yes. In New South Wales an RSG qualification is known as a Responsible Conduct of Gambling (RCG).
The ability to provide responsible gambling services is an essential skill for all hospitality personnel who work among gambling activities. People who require an RSG include the licensee, gaming supervisors, and gaming managers, in addition to any front of house staff who directly provide gambling services.
An RSG qualification is necessary to work in gambling services in response to various state and national legislations regarding safe conduct of gambling. An RSG qualification is intended to address both government and community concerns, and the economic costs of problem gambling.
A Provide Responsible Service of Gambling course covers how to implement responsible gambling practices and how to provide information and assistance to customers to minimise the potential harm from gambling. The specific information students will learn varies somewhat between each state and territory, as each region has different gambling legislation which affects what they need to know.
A Responsible Service of Gambling qualification is transferable between all states and territories in Australia except for New South Wales. New South Wales requires a separate certification called the Responsible Conduct of Gambling (RCG) certificate.
In Australia, the Responsible Service of Gambling (RSG) certificate does not expire once obtained, except in New South Wales and ACT. In NSW this competency must be renewed every five years by completing and in ACT it must be renewed every three years through retaking a responsible gambling services course.
No, you won’t need an RSG if you work in a venue which provides gaming services but don’t work as part of a gaming environment yourself. For example, a bartender or waiter in a casino will not require an RSG the same way the gaming attendants will.
However, holding an RSG can still help you in your career. Should your venue ever become short staffed or a customer asks you a gambling related question, by having the knowledge provided to you by an RSG course you’ll be able to step in and assist.
This depends on which state or territory you are working in. In some places, you will require your RSG certificate before beginning work in the gambling industry, and in other locations there is a grace period where you can work in a gambling environment before earning your RSG. Here is a comprehensive breakdown:
No. Unfortunately Skills Training College is not able to offer an online course for RSG training. RSG online training is not possible due to the different legislations in each Australian state, meaning you must attend in person to ensure you receive information on the gambling legislation relevant to you.
A gaming license is a legal permit issued by authorities for individuals or entities engaged in gaming activities. It’s crucial for casinos, online platforms, and similar establishments. Obtaining a gaming license is necessary to comply with regulations, ensuring fair play, consumer protection, and preventing illegal activities in the gaming sector.
Gaming machines are present in many hospitality venues in most Australian states and territories. As such, an RSG statement of attainment is especially valuable to anyone seeking a career in the hospitality industry, and other hospitality qualifications are equally as valuable. Among these are:
